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Friends Life

Project: To benchmark the activity of Friends Life's “Friends in the Community” programme against the employee and community engagement programmes of its peers.

Our Role: Lumina researched the CSR activities of eight of Friends Life’s peers.  We looked particularly at community investment figures, employee engagement figures, community engagement programmes and information on each company’s strategic CSR focus. Lumina gathered this data from Annual Reports, CSR reports, news and media stories.

Benefits:

• The results of the research identified areas where the programme could be improved or altered to have a bigger impact
• Lumina provided detailed recommendations for future programmes
• A revised internal community and employee engagement programme has been created and is delivering even more significant results for the company

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